Tried to cancel flights within 40 mins of booking - £75 per ticket, £150 total to cancel or amend. Bangladesh call centre with staff using pressure tactics, saying they're not open the next day and the fee will go up within the hour. They refuse to let you speak to a manager. Give them your money and they are in control instantly - and they don't care about keeping customers. It's a false economy booking with Travel Up. Avoid.
7 years ago
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