The customer service of this company is horrendous. I had to change my flight departure date and the price doubled when I waited a day to confirm the changes. Their staff are nothing but unhelpful and abrasive. After paying half the price of the original flight to complete the date change, I was sent the wrong ticket twice. Upon calling to follow this error up, I was cut off by the employee saying "What is the problem, your flight is fine. Everything is fine." It seems like they're annoyed to even be providing the service. 15/10 will never use this company again. Horrible experience overall and ridiculously overpriced assistance.
7 years ago
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