If there was an option of no star i would have chosen that! I have never in my life recieved such poor customer service. I would advise no one to EVER travel with them I understand mistakes happen however there is NEVER an excuse to be rude to the customer to the point of shouting at us and hanging up the international calls while we were tryig to resolve the issues not to mention they dont reply to emails etc they have caused us so much unnecessary stress and sadness at the end of our trip So glad we didnt book any other part of our trip with them Their customer service is truly disgusting.