After my original flight was cancelled Travelup was able to secure me the flight I requested which I knew had spare seats - however there was no out of hours phone line so I had to wait until 9am to try and book into a 1pm flight - and then they wouldn't deal with it by phone and made me interact soley by email. I finally got tickets through at around 11:30 after a few exchanges. It could all have been done with much less stress.
7 years ago
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