My 80 year old father typed in S instead of A on his surname - realizing to late - he called and emailed the same da, and was told £75 charge would be made (He called the Airline who do not charge for amendments - but they could not help as he went through Travel up). I emailed Director MR Shah - hoping on this occasion due to nature of error he may waive their charge. I was just quoted the TERMS ad Conditions. A Company that likes to line their pockets and not treat customers as individuals.
7 years ago
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