BUYER BEWARE!!! I canceled my refundable hotel room stay within the mandatory timeframe, but they kept my deposit!!! As their website stated at the time of booking, if I paid for the entire reservation, I would have received my entire payment back, but I was given an option to pay for a deposit only. So, even though I paid more for my refundable nightly rate, they still kept my deposit of $85.21. This is a deceptive business practice. I contacted them via email multiple times with NO RESPONSE!!!
6 years ago
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