Travelup have cancelled my bookings without informing me or asking me. the rude Mitchell says she was told by her manger Mustafa to do it. i only found out because BA told me. Mitchell said they will deduct penalty though I did not ask to cancel! She said Mustafa will call me at 12.30 uk time but it is now 1.52 but no jpy. i called three times but Mitchell says he has not come in and another person says he is at break. He also said speak to big boss Gary Smith on Monday. they are sitting on my money and there is no booking.
6 years ago
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