Absolute disgrace of a company; I booked a flight for a friend and they confused both our names as I used my name when providing credit card details so I ended up with a booking in my friend's first name and my surname ... after asking to see passport details to confirm the name they became completely non-responsive to fixing the problem, phone line always jammed, about ten unanswered emails over a 2 month period ... will never use this company again, STAY AWAY as they are not ABTA protected !
5 years ago
Travelup has a
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