We hopefully have a reservation coming up through travel up. The dates are incorrect, there is one day we didn't ask for. We informed them of their error and they informed us they couldn't change this. They also tried to charge us because of the change. We have waited over a week for the answers and we leave in 18 days. We travel globally 4-5 times a year. I never had this trouble with any other site. Buyer beware. Rude agents who are not helpful. Very slow response time. Not customer oriented at all.
5 years ago
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