Never again will I use this company for flights. Had nearly 4 months of ago in getting my refund. I still only have part of it as they decided to change conditions and charge £50 admin fee for cancellations due to COVID. Check the FB group with travelup customers for unfair fees. Closed lines, didn't answer emails and generally unhelpful and been lead on a wild goose chase!!! Unprofessional staff as phone put down on calls. Reported them to the authorities. Choose wisely before booking.
4 years ago
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