I recently had a friend and mother figure if mine pass away. She was a remarkable woman. She was also born on Earth Day and cared about our planet, people, and especially children. She helped so many people. I thought that this was a perfect tribute to her. It was sent to her family so I actually didn't see anything but her daughter loved it. Communication with this company was excellent when there was a small problem. It definitely helps with the grieving process to know that the earth is benefiting in her honor. I am very pleased with this service. I also think that it's great for her grandchildren as they can continue to check on the tree.