It is a very beautiful and very good quality coat. I dreamed about this for a whole Year and waited for the opportunity to buy this coat from Trench London. I placed an order in the online store from the official Trench London website and everything went wonderfully easy and simple. I received my item in 8 days. The DPD courier was nice and polite. No additional fees or taxes, just the cost of the coat. But my disappointment was very strong and I am still upset, because I have to return the goods, because the coat is very nerrow in the shoulders. I usually wear size S, but this time I orderd size M and followed the size guide. It is very strange cut of this coat .... I am an ordinary woman - not a bodybuilder with inflated shoulders, but the coat is so tight in the shoulders that I can´t raise my arms forward:(