Trench London Reviews

Name: Trench London
Rating: 4.44

4.4 Rating 230 Reviews

85 %

of reviewers recommend Trench London

Company Reviews

Product Reviews

111

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Email:

clientservices@jackitco.com

Location:

Kingsditch Trading Estate, Cheltenham
GL51 9PA

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Trench London 1 star review on 5th August 2022

Trench London 5 star review on 12th January 2022

Tony White

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DONT BUY !!!!! NO REFUND MONEY NOW FOR 5 MONTHS,NO ANSWERS,NOTHING”

Helpful Report

Posted 2 years ago

“DO NOT PURCHASE VIA THIS SITE!! I have purchased a coat for EUR 585,- but it wasn't my size, so I returned it. This way in May 2022. Since than, no one responses to my emails and I STILL HAVEN'T GOT MY REFUND BACK YET!! AGAIN, DO NOT PURCHASE YOUR CLOTHES VIA THIS SITE!! Awaiting response from the company, awaiting my refund, EUR 585,- is a lot of money!!”

Helpful Report

Posted 2 years ago

“I returned 1 coat and ordered a new size immediately, still not receivd the paiment! i am not going to pay 2 times for one coat!!!! Still waiting for the paiment and no one is answering”

Helpful Report

Posted 2 years ago

“Its a f*&king scam. They will accept your return but not refund your money. Website states free 60 days returns. No phone number and emails are not monitored nor returned. DO NOT BUY”

Helpful Report

Posted 2 years ago

“DO NOT BUY FROM HERE! they do NOT refund and they do NOT respond”

Helpful Report

Posted 2 years ago

“I am very dissatisfied with the customer service ! I have problems with the website of trench london and have already written 2 requests. To date, i have not received an ansewer !”

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Posted 2 years ago

“Thank you for your prompt response.”

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Posted 2 years ago

“Perfect fit, quality cotton! To buy”

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Posted 2 years ago

“I ordered from Poland. Delivery took few days so very fast. Trench is very high quality- Love It. Didn’t know what size will be cirrect but the size suggested on the website turned out to be perfect.”

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Posted 2 years ago

“PRODOTTO BELLISSIMO”

Helpful Report

Posted 2 years ago

“very good and fast”

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Posted 2 years ago

“Best jackets ever.”

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Posted 2 years ago

“Excellent customer we service!”

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Posted 2 years ago

“Pretty good quality and fast shipping for international.”

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Posted 2 years ago

“Beautiful crafted trench coat. They’re such a beauty, I had to buy 2!”

Helpful Report

Posted 2 years ago

“I really really love the design of your coats! Unfortunately, the fit seems off. First I ordered a XXL size which was too large. The second order (XL) appeared to be the right size but then I noticed that the armhole of the coat does not match up in shape to the angle and shape of the shoulder. The armholes are too tight, which creates a shoulder divot. I do not write this comment for you to publish on your website, I just hope this problem can be solved in the near future because as mentioned before, I realy love the design.”

Helpful Report

Posted 2 years ago

“The packaging turned up with no hat in the box I have reported but haven’t had a outcome yet”

Helpful Report

Posted 2 years ago

“DO NOT BUY!!!! DO NOT BUY DO NOT BUY!!!! I purchased 2 coats. Just to make sure I purchased the right size. I returned the second one the next day. 7 emails later, countless attempts to reach out to customer care through social media the company has yet to respond nor return my $900. They stole from me. I send them proof that the jacket was returned and they received it but no response. This is a Horrible horrible company and with illegal company practices. TRENCH IS A SCAM !!!! TRECH REACH OUT TO ME AND GIVE ME MY MONEY !!”

Helpful Report

Posted 2 years ago

“So beautiful!! 100% perfect”

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Posted 2 years ago

“I’m so happy to get this trench , that looks an incredible and fit perfect :) Thank you , keep going your best Sincerely , Elena Aleksandrova”

Helpful Report

Posted 2 years ago

Trench London is rated 4.4 based on 230 reviews