Trench London Reviews

Name: Trench London
Rating: 4.44

4.4 Rating 230 Reviews

85 %

of reviewers recommend Trench London

Company Reviews

Product Reviews

111

Questions

Visit Website

Email:

clientservices@jackitco.com

Location:

Kingsditch Trading Estate, Cheltenham
GL51 9PA

Write Your review

Tell us how Trench London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trench London 5 star review on 13th August 2021

LauraAnn Green

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really really love the design of your coats! Unfortunately, the fit seems off. First I ordered a XXL size which was too large. The second order (XL) appeared to be the right size but then I noticed that the armhole of the coat does not match up in shape to the angle and shape of the shoulder. The armholes are too tight, which creates a shoulder divot. I do not write this comment for you to publish on your website, I just hope this problem can be solved in the near future because as mentioned before, I realy love the design.”

Helpful Report

Posted 3 years ago

“das Design ist toll und die Preis fair. Leider ist der normale Schnitt sehr groß daher hab ich einen taillierten bestellt.”

Helpful Report

Posted 3 years ago

“I ordered the RAKE CLASSIC SLIM-FIT TRENCH COAT and the KNIGHT CLASSIC TRENCH COAT. SLIM FIT. Both coats are acceptable. The material could be better. Extremely disappointed that both coats are made in Turkey, not in London. The KNIGHT CLASSIC TRENCH COAT comes fitted with a chrome-like zipper, which was arduous and off-putting. I would have preferred a black and plastic zipper, and European made. Some buttons were loose, others too tight. I may return them.”

Helpful Report

Posted 3 years ago

“Beautiful for the most part. Nice fitting and gorgeous design. Stitching is a little off throughout on the one hat that I purchased. Appears as though the seamstress went off seam leaving a hole., pretty messy all around. Needless to say, I wear that side of the hat turned inside. Beautiful packaging, complete with gorgeous hat box and travel bag. The fast delivery, as well as complementary shipping charges were a nice touch. Thank you. :)”

Helpful Report

Posted 3 years ago

“Return service is a bit of a hassle as there is no DPD pick up near me.”

Helpful Report

Posted 3 years ago

“I got an email to write a review before I’ve received my products. I ordered 2 jackets on December 26 and it’s now January 7 so hopefully they arrive soon and hopefully the sizing is good.”

Helpful Report

Posted 3 years ago

“It doesn’t exist the possibility to change the size, you can only return and order again. This is not the best way.”

Helpful Report

Posted 3 years ago

“Very complicated returns process...need to print returns label/very frustrating for people who don't have printer”

Helpful Report

Posted 3 years ago

“I love the craftsmanship & quality of the coats. I just wish they were available in larger sizes”

Helpful Report

Posted 3 years ago

“Quality good 5 But communication with buyers very bad 1 Company do not respond on any mail for a month ignoring all answers everywhere. So on the end you will receive your trench but after month maybe if you are lucky”

Helpful Report

Posted 3 years ago

Hello. Thank you for your Trench London purchase and honest feedback. I am so sorry to hear you were not satisfied with your experience. We have messaged you privately to resolve this. - Trench London

Posted 3 years ago

Trench London is rated 4.4 based on 230 reviews