I purchased a pair of golf shoes from them, they came in a reasonable amount of time. They were too big. I called and actually reached a live person who ASSURED me that since they didn't have the size needed, if I sent them back, they would refund me my money. I shipped the shoes back. Two weeks later, still no refund. I called back. This time they told me that since they had been worn (ONE TIME WHICH IS HOW I DISCOVERED THEY DIDN'T FIT), they would not refund my money and were sending the shoes back to me. BIGGEST SCAM EVER!!!! DO NOT ORDER FROM THEM!