I found the whole experience from ordering to receiving the knobs very efficient and slick. The knobs are beautiful and I look forward to using them on my project. My only disappointment was that the box they were packed in had opened and they were all loose in the bag and consequently one had broken. I still have enough to complete my project though and will send through a picture when complete. I am painting a chest of drawers black and using the mixed colourful knobs on the drawers. I suggest applying more tape to seal the boxes tighter. Kind regards Jocelyn , Australia