Ordered items online. After several weeks they eventually arrived but with a FedEx bill if £34 the following day. Their website says free postage globally and you’re led to believe you are ordering from British website. Items made and shipped by Indian company - details on invoice so not happy to be lied to. Now the customer service team of Victoria, Mike and Robert Lancaster (Owner) are asking me to pay the FedEx bill and they will reimburse!!!!!!! This has been asked of other customers and they’re still waiting for their refunds. Nothing but a scam telling you that postage is free and getting you to place an order. They are even blaming covid 19 for delay when all the time it’s being produced and shipped from Agra in India. Avoid, avoid, avoid.
3 years ago
trinca-ferro has a
4.5
average rating
from
810
reviews
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