The online gift shop was very easy to use. When I had a question it was quickly and cordially answered. As for the items I received, the are all just lovely! The foil bookmark beautifully depicts a portion of an illustration. The mugs are stunning and will give me pleasure every time I make tea. I love not only the illustrations but also the unique shape. The guide book not only depicts many of the illustrations but also offers a lot of information on the history of the Book of Kells and techniqes and materials used, as well as about the experiences of early Christians in the British Isles.