I admit, I was very afraid that this could be a scam, as some suggested here. But NO, it's NOT like that at all! It's probably just a small family business / store, and things aren't moving at all fast. It took almost 2 weeks from the time of payment until someone told me that the order was ready to ship. During all that time, not even an answer from anyone. From the moment of shipment I received the package by DPD in 3 days, everything is OK, the products are in perfect condition. In the end I am very happy. If your needs are urgent in any way, this is probably not the place to buy. Otherwise, they have very good prices, I fully recommend.