Triton Cycles Reviews

Name: Triton Cycles
Address: Unit 4 Prospect Business Park, Langston Road, Unit 4 Prospect Business Park, Langston Road, Essex
Rating: 4.56

4.6 Rating 4,076 Reviews

89 %

of reviewers recommend Triton Cycles

Company Reviews

Metrics

Info

4.6

Based on 4,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road,
Unit 4 Prospect Business Park, Langston Road
Essex
IG10 3TR

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Triton Cycles 5 star review on 5th August 2020

"Okay i allready made a review an google so let me copy Paste it, because I\u2019m too lazy:\r\n\r\nSo I'm native french\/german so please excuse my grammar...\r\nI was on the search after a specific bike:\r\n\r\nGT Grade Carbon Carbon Expert 2020 \/Colour Jade\r\n\r\nso with the help of google i found triton cycle and they got pretty amazing price and deals, especially if you don't have to pay the VAT in the UK, which is with 20% pretty high compare to Swiss MwSt -> 7.7%.\r\n\r\nso i wanted to order the bike (check my printscreen) but I had 2 question about the right frame size and the VAT return. Unfortunately and like the other reviewer said before, they're not reachable on the phone and didnt answer my 2 mails... so i wasn't sure if its a scam or not and I didnt ordered the bike. and then i started to read the review and check about reddit, you know stuff you do, to be sure about a firm.\r\n\r\nafter a week or two, i decided \"fuck it\" i'll pay with the credit card and if i don't get the good, then mastercard will reimburse my purchase.\r\nbut then the bike i wanted GT Grade Carbon, wasn't anymore available and I was kind of piss of myself and mad because i didnt get any answer. After that i thought okay, so they're real and have a stock and the online shop is somehow connected to the stocks, so i dediced again to give it a try with the:\r\n\r\ncannondale topstone carbon 105 which is pretty similar from the spec and geometry i just like the frame more from the GT.\r\n\r\nso let me make the story short:\r\n\r\nI ordered the bike on 21. May and received it on 28. may see the print screen (Triton and TNT). -> thats just a week and I'm living in Switzerland and with the borders regulation with corona it's pretty fast! \r\n\r\nso what i want to tell is -> maybe the communication is bad but the service and price is GREAT! thanks guys i'm really happy with my purchase!\r\n\r\n i gove Triton cycle just 4 Star out of 5 because the lack of communication. with better communication i would have give them 5 Stars."

Triton Cycles 4 star review on 2nd June 2020

Michaël

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service, constant updates on delivery progress, using their own delivery van (with a charismatic and friendly South African driver), and then follow-ups on order satisfaction - can't fault them, a wonderful company - and will use again!”

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Posted 1 year ago

“They had a great offer on a DMR saddle and it arrived very quickly”

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Posted 3 hours ago

“Great price, super fast delivery.”

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Posted 1 day ago

“I ordered pedals for my new bike, I had them in less than two days. Fantastic service, thanks Triton👍”

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Posted 6 days ago

“Item arrived very quickly but I thought from the picture that I was buying two rim tapes - that was misleading.”

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Posted 1 week ago

“Great experience with Triton cycles. Price was good, shipping and tracking to the states was fast and accurate. Thanks Triton!”

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Posted 1 week ago

“Thank you for the good availability of spare parts for Fox shock absorbers. The Finnish importer has limited spare parts and orders from Taiwan take up to 2 months. The online store is clear. Best regards, Bicycle Service Peräsalmi Oy”

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Posted 2 weeks ago

“Good website, great well made and designed multi tool from Trek at a good price and fast delivery.”

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Posted 2 weeks ago

“My order was delivered quickly and efficiently”

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Posted 2 weeks ago

“Exceptional service! Ordered a few parts and they arrived super quickly. Fantastic communication throughout—kept me updated every step of the way. Highly recommend!”

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Posted 3 weeks ago

“Very good brakes, quick delivery. Thanks”

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Posted 3 weeks ago

“Had want i needed in stock a prompt delivery”

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Posted 4 weeks ago

“Excellent service - no fuss and fas delivery”

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Posted 1 month ago

“11 days and item still showed as being picked. If it isn't in stock don't list it on your site. people buy items to get them back in their bikes, it's mid summer. Palmed off by Cust service, oh.... I see there's a a wee delay.. it will be sent next day and be with you Saturday, it was not.Probably could have received quicker post from Europe. I actually had to cancel this order, all emails and calls were ignored, you did refund quickly once withdrawn from contract, but not an apology or reply from anyone from any correspondence, makes me wonder how on earth you are still in business and have any decent reviews. I would not recommend using this company at all.”

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Posted 1 month ago

“Excellent product, excellent ordering process, excellent customer service, great price (discounted), great delivery! Fully assembled less pedals which is obvious unless you are also purchasing them.”

Triton Cycles 5 star review on 19th June 2026

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Posted 2 months ago

“Ordered a rack for my bike and it arrived quicker than expected. Ordered Firday and arrived Saturday delivered by DPD. Good price. Obviously in stock and first class service and delivery. Brilliant service. Thank you, will buy from you again.”

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Posted 1 year ago

“Hello everyone, I'm Matt Claiborne from Dallas Texas, usa. I'm here to tell you about my experience about recovery companys. I was scammed by Watermine company! They shut their website down after they took all my money. I was furious, I desperatly needed to get my funds back. Due to the situation I was in I was much more careful in finding a company that could help me get my funds back. I heard about recovery services. I talked several companies. But most of them request front payment. Some of them doesnt but they have bad reviews, and it may be lost of time to go on with them. CP-INVESTIGATION.C0M (Payback, Moneyback same.) has the best reviews between the companies i chacked and shared my problem. Cp Investigation have been an amazing positive help for me, having being scammed out of a substantial amount of money they have successfully assisted in retrieving approx. 70% of my loses so far, with no stone being left unturned I am confident they will obtain a refund for me in due course. They are helpful, professional and compassionate at all times fully understanding my position and always available to assist and answer questions. I can only recommend the company and staff working there, they have all been first class!”

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Posted 3 years ago

“Poor performance and a customer service team that seems pleasant enough, but never actions what they say. Ordered a TREK online and paid for, with the online shop determining it was in stock. Received an email a few days later confirming that whilst they had taken my money, they had sold the bike to someone else. After declining an alternative, they agreed a refund but despite 3 chases and confirmations, still awaiting receipt 7-days after confirming a refund. Sharp practice at best.”

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Posted 3 years ago

“On the 10/04/23 I telephoned Triton cycles to order a 20 x 1.75 Tru-Build front wheel, I told them the pair purchased from them on the 24/5/22 had a problem with front wheel fitted on the 28/7/22 but dates not important, Mr Yong was surprised of the problem and asked me to send a photo, I told Mr Yong I was happy to pay for a new wheel and have a refund if successful Mr Yong said no need. Mr Yong told me Triton Cycles had never seen my problem before and would contact Tru-Build, that was the last positive words from Triton, after chasing them in total 16 days I got excuse after excuse and even a lie from Mr Yong in an email. Excuse 1, the rubber brake block had done the damage although 3mm below damage, and they sent me a photo of a new rim to prove their point. I was not happy so took my wheel to a local bicycle shop who specialise in expensive bicycles, although also selling every day bicycles, their opinion it was a manufacturing fault, plus they noticed the photo Triton sent was not the same wheel so a con. Excuse 2, they said this was a price-point orientated item designed for children's bicycles, rubbish no one who sells this 20 inch Tru-Build wheel say not for adults, my folding bicycle like most others have 20 inch wheels. Excuse 3, an adult using this wheel would wear it out in a year, my family have 5 Giant Halfway folding bicycles some have Tru-Build wheels with no problems. Excuse 4, surprise surprise now their mechanics agree it is normal wear. Now for the lie they also told me it was a child’s wheel over the phone, so they can remember a telephone call nearly a year ago. I wish I had read Triton online reviews before using this company, my wheel was only £20 I can only imagine what Triton would be like if this was an expensive part.”

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Posted 3 years ago

“Had some mixup with my order WEB219474.. they reached out and offered to resolve the issue”

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Posted 3 years ago

Triton Cycles is rated 4.6 based on 4,076 reviews