Okay i allready made a review an google so let me copy Paste it, because I’m too lazy: So I'm native french/german so please excuse my grammar... I was on the search after a specific bike: GT Grade Carbon Carbon Expert 2020 /Colour Jade so with the help of google i found triton cycle and they got pretty amazing price and deals, especially if you don't have to pay the VAT in the UK, which is with 20% pretty high compare to Swiss MwSt -> 7.7%. so i wanted to order the bike (check my printscreen) but I had 2 question about the right frame size and the VAT return. Unfortunately and like the other reviewer said before, they're not reachable on the phone and didnt answer my 2 mails... so i wasn't sure if its a scam or not and I didnt ordered the bike. and then i started to read the review and check about reddit, you know stuff you do, to be sure about a firm. after a week or two, i decided "fuck it" i'll pay with the credit card and if i don't get the good, then mastercard will reimburse my purchase. but then the bike i wanted GT Grade Carbon, wasn't anymore available and I was kind of piss of myself and mad because i didnt get any answer. After that i thought okay, so they're real and have a stock and the online shop is somehow connected to the stocks, so i dediced again to give it a try with the: cannondale topstone carbon 105 which is pretty similar from the spec and geometry i just like the frame more from the GT. so let me make the story short: I ordered the bike on 21. May and received it on 28. may see the print screen (Triton and TNT). -> thats just a week and I'm living in Switzerland and with the borders regulation with corona it's pretty fast! so what i want to tell is -> maybe the communication is bad but the service and price is GREAT! thanks guys i'm really happy with my purchase! i gove Triton cycle just 4 Star out of 5 because the lack of communication. with better communication i would have give them 5 Stars.