Order placed on 14th July. At time of purchase I was advised that delivery would be by 28th July. Confirmation email then went on to say 28th July - 5th August. 5th August comes and goes as does the 6th. Sent a message via "contact us" on website on 7th, plus an email to the address stated on same website on 9th, but never got any response. Called today and finally somebody answered after about 20 mins only to say the item is now on preorder and I should receive it by 31st August!!! No updates at any stage. This was a gift which could've been bought elsewhere had they bothered to let me know there was a delay!! Really poor service!