We love fresh organic ginger in my house. We have fresh ginger every morning raw (we freeze and then shred it) and mix it into our chai and everything else., daily. So...we bought the ginger box, and I admit at first I thought it was pricey but we are sooo pleased and we are repeat customers. The ginger comes in a temp control package that is not excessive and the box arrives really really fast. It’s full of ginger that you can easily clean and then use for anything you want. True story, order #2 didn’t come out as great as order #1. - and THEY FIXED IT IMMEDIATELY!!! We literally used 99.99% of what we got in order #1 and we believe me - customer service here is awesome. To fix order #2, we received a replacement order of ginger that was again 99.99% amazing quality fresh and the perfect taste that makes this ginger unique and just right to mix into so many different drinks, dishes and just enjoy raw. Thanks again for amazing quality of food and people (hi Alexandra!)