I paid for next day delivery as needed items next day but Trouva processed order late. When I emailed they said would refund delivery as gesture of goodwill!!! What goodwill you didn’t deliver item when expected so how can you charge me next day delivery so no goodwill... also when I emailed to say I would like to make formal complaint I was just told to send items back if I’m not happy. Absolutely disgusting customer service. Very unprofessional and unethical.
4 years ago
Trouva has a
4.6
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