Trouva Reviews

4.65 Rating 4,332 Reviews
91 %
of reviewers recommend Trouva
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.83 out of 5
Read Trouva Reviews
Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

229, Shoreditch High Street, London

Very good service. I had a problem with my order which was dealt with very well and a replacement sent out to me. First time I have used Trouva but I would definitely use them again.
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Fast shipping to the US, well packaged, just the items I was looking for.
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item seems good
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Amazing product,great quality ,beautiful packaging and quick service 💕
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Disappointed with your customer care. I was not notified that the glasses I order where out of stock even though when I ordered them the system said they were available. It was only when I chased up to see which I had to do twice before getting an answer. Not acceptable service plus you had already taken my money .
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Lovely dress just what I wanted and very fast and efficient delivery kept me informed along the way right up to delivery.
Trouva 5 star review on 8th December 2021
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Parcel was left in garden out in the rain an box is all water damaged with the clothes inside
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very very good
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Order came quickly and very well packaged. Will use again.
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Excellent service from ordering to keeping me up to date to delivery, would definitely recommend
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Still waiting for products to be delivered
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Ordered a beanie hat. Good quality as stated. Prompt delivery
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Arrived fast and in great quality
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Great service, great products. Very happy with my purchases.
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Great product, fast delivery.
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Easy to browse and find interesting items for yourself and as gifts
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Was wanting this item for some now -was very pleased when it arrived
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Beautiful product which arrived ver quickly
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Fast delivery and perfect item!
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This is such a stellar service. An amazing way to get to support small businesses around the globe and discover all kinds of new, special artists and brands. I fell in love with a set of Christmas ornaments being sold at a boutique in the UK. They arrived SHOCKINGLY fast, I was blown away. So excited to put them on my tree! And I'm definitely using Trouva again for more gift giving in the future.
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Trouva is rated 4.65 based on 4,332 reviews