Trouva Reviews

4.68 Rating 1,832 Reviews
93% of reviewers recommend Trouva
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Phone:
+442071936444

Email:
support@trouva.com

Location:
60 Worship Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Within 5 Days
on-time delivery
Greater than 91%
accurate and undamaged orders
Greater than 94%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
customer service
4.86 out of 5
"I love the idea of Trouva. Not only are we able to support British independent retailers, but it gives me access to individual finds which I can’t source elsewhere."
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"the item ordered arrived quickly and was as described. No problems"
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"It was my first experience of ordering through Trouva. It proved to be a very good one too! Extremely happy with fast, efficient service and my purchase was just perfect! Will definitely use Trouva again. Thanks! Catherine"
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"I have already written review"
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"Really easy and product arrived in good time."
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"Excellent service - simple and straightforward"
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"I ordered a package weeks ago and it has not arrived. I’ve had no update."
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"Product not in stock despite my order. I received an email and refund quickly, and 5 pound voucher off next order to compensate. 5 pound voucher worth less than the 20% off i would have had if i had received my order."
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"Lovely dish for FRIENDS Jan and Art but that’s where it ends. No help at all re signing in for myself after many requests ...so shame on you Trouva!"
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"the coat arrived sooner than expected,packeaged in simple non plastic cardboard. Love my coat."
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"The experience with Trouva was very good."
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"appears to be a very efficient company,item that i ordered was on sale by them cheaper than elsewhere. easy to order online from them, and delivered as stated by them. excellant."
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"Thank you Trouva my order arrived safely."
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"Quick postage quality product"
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"Brilliant, cool stuff"
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"Happy with product and got a good discount thanks to a referral from a friend. Trouva were a bit slow to confirm the order and it took quite a while to receive the product ( to be fair it was coming from Portugal to the UK but still quite slow). Otherwise happy with product and service."
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"Great product and very good service. Will shop there again."
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"Excellent service, kept up to date with order and arrived quickly, would recommend . Thank you !"
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"I bought a beautiful teapot. the tea pot itself seems a little smaller than online. Excellent service and very well packed"
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"Very happy with the service and the jeans are perfect"
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Trouva is rated 4.68 based on 1,832 reviews