Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,462 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,462 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

Trouva 5 star review on 18th December 2021

111

Anonymous

Anonymous // 01/01/2019

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“Great service. Quick delivery just what I wanted. Easy to clean bag I use for work”

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“Very pretty tea lighthouses are now decorating my living room. Arrived on time, well safely packed.”

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“The candles we ordered are fabulous thank you 😊”

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“OMG super fast shipping in less than 3 days I got my order ready to be given at Christmas. Process super easy to do on the app. I’ll defiantly be buying from here more often. Love a lot of the stuff they have.”

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“I received two items, one of which was broken. Trouva Customer Service responded very quickly to me notifying them and I was given a refund as no substitute article was available. I was impressed by their prompt action and friendliness.”

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“First time I have purchased from Trouva must say how impressed I am with the service item arrived in good time unfortunately it was too large and I needed to return it the return was very speedily refunded will certainly recommend Trouva and will use them again.”

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“Thank you I love it”

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“really happy with my tray - hard to find a collapsible sides tray! delighted to have found one at Trouva. they have all sorts of unique products and the prices are good too”

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“Excellent service. Product arrived quickly. Would deffo use again.”

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“Lovely product- quick delivery and good price”

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“Good selection of high-quality items. Fragile item arrived from boutique Mar de Cava in Barcelona very securely packaged and in perfect condition. Shipping was really fast and delivery charge reasonable. I was impressed by Trouva and would use them again.”

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“Sooo pleased with my buys from Trouva! Fast delivery & really lovely quality Christmas decorations that are very individual.”

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“Not yet arrived!”

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“Fast efficient service. Great line of products at competitive prices.”

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“Was smooth process with personal touch.Secure packaging too.Strongly recommend.”

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“Great, efficient service. Would definitely use again.”

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“I have bought two items from this site by two small British Firms and delighted with their goods. Candles and Candle Sticks”

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“Great customer service”

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“Item received quickly and communication was good.”

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“Super fast delivery! Jacket is absolutely beautiful and have had lots of comments when wearing it! Thank you x x”

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Trouva is rated 4.6 based on 4,462 reviews