Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sooo pleased with my buys from Trouva! Fast delivery & really lovely quality Christmas decorations that are very individual.”

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Posted 4 years ago

“Not yet arrived!”

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Posted 4 years ago

“Fast efficient service. Great line of products at competitive prices.”

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Posted 4 years ago

“Was smooth process with personal touch.Secure packaging too.Strongly recommend.”

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Posted 4 years ago

“Great, efficient service. Would definitely use again.”

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Posted 4 years ago

“I have bought two items from this site by two small British Firms and delighted with their goods. Candles and Candle Sticks”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“Item received quickly and communication was good.”

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Posted 4 years ago

“Super fast delivery! Jacket is absolutely beautiful and have had lots of comments when wearing it! Thank you x x”

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Posted 4 years ago

“Purchase was really easy, and the product came very quickly and well packaged.”

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Posted 4 years ago

“Really efficient and a great product.”

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Posted 4 years ago

“Order was cancelled, item out of stock but it took days before I was advised”

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Posted 4 years ago

“Good service and pleased with product.”

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Posted 4 years ago

“Was looking for a specific decoration & they had it. Bought online & arrived two days later. Very happy 😎”

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Posted 4 years ago

“Fabulous quality item and delivered super quick! Couldn't be happier!”

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Posted 4 years ago

“Great shopping experience and would have given five stars were it not for their designated shipper who delivered my parcel to a complete stranger and said it had beed delivered! It was only due to the honesty of this person that I received my parcel but I had to go out of my way to go to another town to collect it! So Trouva I hope you rethink your shipper.”

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Posted 4 years ago

“Items arrived exactly as described with quick delivery.”

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Posted 4 years ago

“Fast shipping and excellent customer service.”

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Posted 4 years ago

“Beautiful good quality soft silk like ribbon was exactly what I needed for my Xmas decorations.”

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Posted 4 years ago

“Brilliant products”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,471 reviews