Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,462 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,462 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

Trouva 5 star review on 18th December 2021

Anonymous // 01/01/2019

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“Purchase was really easy, and the product came very quickly and well packaged.”

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“Really efficient and a great product.”

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“Order was cancelled, item out of stock but it took days before I was advised”

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“Good service and pleased with product.”

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“Was looking for a specific decoration & they had it. Bought online & arrived two days later. Very happy 😎”

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“Fabulous quality item and delivered super quick! Couldn't be happier!”

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“Great shopping experience and would have given five stars were it not for their designated shipper who delivered my parcel to a complete stranger and said it had beed delivered! It was only due to the honesty of this person that I received my parcel but I had to go out of my way to go to another town to collect it! So Trouva I hope you rethink your shipper.”

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“Items arrived exactly as described with quick delivery.”

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“Fast shipping and excellent customer service.”

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“Beautiful good quality soft silk like ribbon was exactly what I needed for my Xmas decorations.”

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“Brilliant products”

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“Ordered a set of placemats and matching coasters. They arrived in good time and they are excellent quality .”

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“Website is easy to use and full of unique items. Shipping overseas arrived n a few days. Will be a returning customer.”

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“Great to shop at an independent store with lots of different ideas and products too normal chain stores.”

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“Quick delivery and very nicely packaged. Love my new cardigan. Very pretty and fluffy 💕”

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“I ordered products from 5 different shops and everything arrived swiftly with the same courier at the same time.”

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“Great company. They had just what I was looking for as a present for someone, and it was so easy to order online and was delivered very quickly. All for a very great price !”

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“I was unable to purchase a dress at my local boutique and tried several others in N.I but all had sold out. Checked details on google and found Trouva, straight forward to make purchase and pay. Dress delivered within 3 days and I was more than happy to support an independent boutique in Edinburgh”

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“Very pleased with my purchase.....but the size of the box and amount of packaging was ridiculous!”

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“I have been so happy with Trouva. Great brands and boutiques and delivery fees reasonable to the states. I’ll continue to use this site for inspiration and quality clothing.”

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Trouva is rated 4.6 based on 4,462 reviews