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Anonymous
Hi, just thought you should know how disappointed I am with the People Tree Simple Circle Silver Earrings purchased from Fair via Trouva. I'm thrilled with the actual earrings, style & size are just what I wanted but the way they were packaged has ruined them. They were attached to the invoice via the post, the clip then put back on and the post bent over presumably to remove the sharp point in transit. They cannot now be straightened out properly, even with fine nosed pliers & any force will inevitably snap off the whole post. I wanted to wear them last evening for the 1st time but as the post is now wavy & slightly bent I spent 20 mins trying to get them in without success. I understand the waste & impact on environment on packaging but why oh why were they not packaged without bending the post, some card, bubblewrap or small box would have sufficed for protection instead of just wrapping in brown paper. I paid for postage & packing but the earrings are now unwearable & useless. Do you have another pair please, I am so upset as they are very pretty.
6 years ago
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