Although I was so disappointed that my very first order was a disaster as I was sent the item in a completely different and totally unacceptable colour, I do have to applaud the very prompt action of Customer Services - and their sincere apologies. I don’t think that the mix up was specifically Trouva’s fault. I think the blame lies with the retailer who dispatched the item. The assistance from Customer Services was very much appreciated by the way. Thank You!
2 years ago
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Trouva has a 4.65 average rating from 3,551 reviews

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Alice, Customer Support

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