Anonymous
Had an email on 24th December to say my goods had been dispatched and estimated delivery 30th December. Called the delivery company on the 31st to see where my order was and they confirmed that it had only been dispatched on the 30th! I paid for express delivery. Very disappointed and will definitely not be ordering gifts from them again
Helpful Report
Hello Theresa,

I'm really sorry about this, it isn't the experience we like to give our customers. I will put you in touch with a member of the customer support team so that we can resolve this issue for you quickly.

In the meantime, many thanks for taking the time to leave feedback, we really appreciate your opinion. If you have any questions or any further feedback, please do let me know or follow up with us via email.

Best wishes,
Jem
Trouva is rated 4.66 based on 1,892 reviews

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