I ordered a jacket. After completing my order, I realised the shop was only a few miles away from my house - nobodies fault, just the way it goes. I selected express delivery (£5.99) as I wanted the item promptly (this is where the store being physically close gets annoying). Five days later it still hadn’t arrived which meant I’d already left for the holiday I wanted the jacket for. Out of interest, I checked at the actual store and they had the jacket, (in more sizes and colours than advertised) at a cheaper price than I’d ordered it for! All a bit convoluted really.