It is clear that TRTBanners is a customer-oriented company that wishes to provide the highest quality products. When I had to contact customer service with questions before I made my purchase, a representative responded promptly. After ordering online and uploading my artwork, the 2 Retractable Tabletop Banners I ordered were in my hand 7 days later, which was 4 days before the predicted arrival date... And that was even over a holiday! The print quality is impeccable. The color is just as I expected and all images came out crisp and clear. The banner stand is sturdy and the retractable feature is very easy to use with minimal effort required to display it. I am so thrilled with my purchases and will return to TRTBanners in the future because of their great customer service, fair prices, and high-quality products.