Returns & Refund: I ordered two orders online back to back. Orders arrived on time and I tried on the clothing the same day. A few items I didn’t like and wanted to return. When I went to create a return online (which I have done before about a year ago) found out that they just provide the return address but no option to creating a packing slip return to pack, which I didn’t like so I went to the store to return to find out that they have to physically pack the items and get a tracking before giving me a refund.. but their printer wasn’t working and told me to come back in two hours…I have never in my entire life have ever had to deal with something like this…definitely lost a loyal customer today.