do not order from this company, been waiting for my refund for nearly a month now. i have spoke someone on the live chat twice and they said that they will process the refund and two weeks later there is no sign on the refund. therefore i called the number on the website and they said that the refund wasn’t even processed so i have to wait another 7-14 days for refund to go back in. on top of that i had to messaged them to get a confirmation email as i had no email to confirm my order and after i had returned the parcel i didn’t have an email to say that it had arrived so i had to chase that up too. i also emailed them to ask about the refund and got no reply from that. would not recommend this brand.