Trustpilot have removed many of my negative reviews, even when I have had a link from the company directly. I, therefore, can only assume that despite their 'independence' they are funded by companies which makes them unworthy to have anything to do with the word 'trust.' An example of one email I have had from them: As part of Trustpilot’s efforts to ensure that reviews always reflect genuine experiences, we use advanced software to detect unusual review patterns. Your review of 'www.dotcomforexample.com' has been flagged as suspicious and removed from our platform. Note that it hasn’t been deleted, but it’s no longer visible and won’t count towards the business’s star rating. If you think there’s been a misunderstanding, you’re welcome to contact us by replying to this email. Despite contacting them my reviews never get reinstated