Trustpilot Reviews

1.41 Rating 715 Reviews
9% of reviewers recommend Trustpilot
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"Rubbish site do not listen to business owners ! You can not remove your domain from their site once a profile is created be warnered !!!"
Helpful Report
Posted 1 day ago
"Yes corrupt site, they get paid to take Down bad and revealing reviews. I have experienced that with the Danish police. And a review about Lejerbo ( Maybe?)"
Helpful Report
Posted 1 day ago
"corrupt site, they will remove reviews if big companies ask, whats the point in them even being here as a review site if they are corrupted. stay away from trustpilot its no better then mainstream fake news."
Helpful Report
Posted 3 days ago
"They flagged my review for no reason. I told them it was authentic but they won't respond. Worst review company. Plus, this page alerts you about their own employees creating reviews to help them."
Helpful Report
Posted 3 days ago
"A couple of years ago I wrote to Trustpilot of an appalling series of treatment from Harvey’s Furniture. It did not stay on view for very long and Harvey’s now quote Trustpilot in very friendly terms. Just looked at some reviews of Harvey’s and they were all glowing reports. How can that be in rfpgard to an organisation that treated me abominably? You must be in cahoots. No more Harvey’s, no more Trustpilot for me. The trust is just not there."
Helpful Report
Posted 4 days ago
"I had a great customer experience with National Car in Kingston, Jamaica and wrote a very positive and substantive review on Trustpilot on 1/2/2019. Within Minutes, I received an email from Trustpilot Compliance stating: ----------------------------------------------------------------- "As part of Trustpilot’s efforts to ensure that reviews always reflect genuine buying or service experiences, we use advanced, customized software to detect unusual review patterns. Your review of atlautomotive.com (I guess this is the local National Car Rental parent company) has been flagged by our software or our Compliance Team because we’ve been unable to verify the authenticity of it. That means we’ve removed your review from our platform. Note that it’s not deleted, but it’s no longer visible online and won’t count towards the rating of atlautomotive.com. If you believe that there has been a misunderstanding, you’re welcome to contact our Compliance Team by replying to this email. We’re always happy to help." --------------------------------------------------------------------- I immediately responded to their email letting them know that the review was indeed authentic. No response. I followed up on 1/4 - no response. I followed up on 1/10 and informed them that if I didn't hear from someone within 24 hours, I would find a way to review THEM. The 24 hours is up - NO RESPONSE. How can an organization be counted upon to provide effective reviews on a company's customer satisfaction when they don't even respond to inquiries from THEIR company. I am totally frustrated with them and their lack of follow up. By the way, the service at National Car Rental in Jamaica is AWESOME - particularly Christina and Shane!"
Helpful Report
Posted 4 days ago
"A Corgi Homeplan is given 5 stars by Trustpilot but if you "Google" the Corgi plan for customers experience you will find an appaling list of complaints. I suspect Trustpilot is paid by advertisers to give false misleading ratings. I will not be giving Trustpilots requested reviews or read theirs in future."
Helpful Report
Posted 4 days ago
"Tell me i dont have a genuine review although i sent contract numbers and emails from the company about my complaint .Am sure theyre paid by some companys to delete reviews to give a higher score"
1 Helpful Report
Posted 5 days ago
"Pretty sure trustpilot.com is a paid reviewer who gets paid to remove the negative comments. Shame on you...."
2 Helpful Report
Posted 5 days ago
"very disappointing as I recently inform many of my residents to leave a feedback about my company and the services offered by my team only to find out that many of my residents feedback have not been published for the reason below. "As part of Trustpilot’s efforts to ensure that reviews always reflect genuine buying or service experiences, we use advanced, customized software to detect unusual review patterns. Your review of xxxx has been flagged by our software or our Compliance Team because we’ve been unable to verify the authenticity of it. That means we’ve removed your review from our platform. Note that it’s not deleted, but it’s no longer visible online and won’t count towards the rating of xxxx. If you believe that there has been a misunderstanding, you’re welcome to contact our Compliance Team by replying to this email. We’re always happy to help. My clients have personally contacted Truspilot to express their dismay but no answer."
1 Helpful Report
Posted 5 days ago
"It is not genuine site. I think they blackmail the business owner and they self post the review. DO NOT TRUST TRUSTPILOT review. They delete genuine reviews"
2 Helpful Report
Posted 1 week ago
"This is very stupid website. They always remove my reviews. This is a fraud website."
2 Helpful Report
Posted 1 week ago
"Quick box great service will use them again"
Helpful Report
Posted 1 week ago
"Wgen I wrote a negative review about all the glitches on the site that I was reviewing, they removed my review for being "inflammatory". Also, there are a ton of fake reviews!!! I can't believe it. The reviews say things that have nothing to do with the company they're reviewing!"
2 Helpful Report
Posted 1 week ago
"Really slow to respond. Customer services is non existent."
1 Helpful Report
Posted 1 week ago
"I really would like to use a service like this but it's not working very well. TP claims that they can't be sure that I am sending all of my patients to them so they shaved a star off my rating yet they don't offer a way to mediate that issue. The code they provide hasn't worked on my website. My patients have complained that they would like to leave me a review but TP wants too much of their private information and a promise to keep rating businesses--too intrusive. It's a great idea with flawed implementation."
Helpful Report
Posted 1 week ago
"Trustpilot is a fake review site, which is why all bad companies pay to be on there. Hermes for instance, they loads hundreds of fake reviews a day, so they don't have a 1 star rating. All trash compainies use Trustlesspilot. Trust..joke. Pilot...you'd crash mate!"
1 Helpful Report
Posted 1 week ago
"Our company was seeking ways to get reviews, the HONEST kind. This site wanted like 5k a month to post positive reviews and TRICK the public. Like narcissism, dishonesty is normal and acceptable in the internet age."
1 Helpful Report
Posted 1 week ago
"I do not do business with any company that uses Trustpilot, in fact I run a mile. Let’s see how long this stays on before deleted"
Helpful Report
Posted 1 week ago
"This is a review I wrote on trustpilot regarding utterly dreadful service from eco-vape.co.uk. The review was there for months and then last week eco vape complain because they say I'm lying that their website is full of 5 star reviews left by their own staff. Anyone that has eyes can look their website and see the reviews left by their own staff, shilling I believe. Then they say I'm lying about their products, if I don't like their products I was sold or think they're too expensive, surely that's a part of a review of my experience with them. It's a joke, they even have staff reviews on trustpilot, meant to be against trustpilot rules, but still they're allowed. We're currently investigating whether this review is in line with Trustpilot's User Guidelines. Learn more about our rules here. Eco Vape's reason for reporting The review makes the false accusations that our reviews are written by staff and describes our products in a defamatory way. Updated 2 days ago Reviewer contacted Never again do I trust them I bought a Vaptio Super Bat 220W kit from you on the 27th September. I didn't even have it 3 days when I had to email you to tell you it had gave me a short circuit message when I put it on. I received no answer to my first two emails and it was only when I left bad feedback on Trustpilot that suddenly I did get an answer. I was then told by your customer service representative that it would be fine and that it was common to see a short circuit message. I thought at the time that this answer was utter nonsense because I own 11 other mods and in all the years I've had them, I haven't once received a short circuit message on any of them. I felt at the time I was being brushed off. I was also told it would probably be that the coil or tank was loose or too tight, this is also nonsense as I know what I'm doing when putting coils in a tank or a tank on a mod. Against my better judgement I thought I would trust your customer service and that it would be a one off. I have only used the mod lightly since then, I'm still on the second coil that came with the kit, that would surely tell you that I haven't used it a lot. Now this past week and a half, I have been getting the short circuit message more and more frequently, to the point of it's saying short circuit 3 or 4 times a day. You're still going to tell me this is normal I assume Sir? All you did was brush me off and knowingly sold me a mod with a fault. Not even one month of light usage and that's what my hard earned money got me from you. I really didn't want the hassle of having to return it, but I always felt I was lied to and should have insisted on a replacement. Now that will obviously be too late to do and your customer service really did well to lie to me that it was a one off and wormed out of replacing an obviously faulty mod. Not once in years of owning 11 other mods have I ever seen a short circuit message before the kit I bought from you. That will be the last order you ever get from me, that I can promise you. I should have known better than to trust a company that has a website full of 5 star reviews left by your own staff who are obviously not going to say anything bad, and any bad reviews I did put on the site never did appear.Thank you very much for how you treated me, to say I'm not happy is the biggest understatement going. I hope you're proud of your company. Your leave a message function on your website also doesn't work, I've tried for over an hour to leave a message on it. Hardware is really expensive too, anything they sell can be bought for a lot cheaper elsewhere, especially batteries, you can buy two for less than they sell one. Liquids, a lot of them taste really good, but so many are sweetener laden, coil destroying gunk. If you get the clearer ones they're ok, but so many are orange/red coloured and wear out a coil after 10ml when I can use one coil to go through 60ml of other brands. Loads of way better liquids out there costing a lot less. All in all, won't be back, like too many vape shops/websites, they have that attitude like they're doing you a favour by serving you and selling you stuff, they should realise they would be out of a job without their customers. Also too busy telling you how fantastic they are in emails than to actually deal properly with problems"
Helpful Report
Posted 1 week ago
Trustpilot is rated 1.41 based on 715 reviews

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