Trustpilot Reviews

Name: Trustpilot
Rating: 1.43

1.4 Rating 2,559 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,559 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 16th January 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was promised profit by many brokers but it was all lies and deceit. I had lost money trading on a few platforms which I later got to know that they were all scam. I have to hire a recovery team ( linda__carol__9431 (@) gmail__.__com ) to help me figure out the problem. They were understanding and patient, and took their time to make me understand how it all really works. My money which was $361000 in total was reclaimed and returned back to me including profits. If you are a victim of a binary scam., visit them on Email:-:(linda__carol__9431 (@) gmail__.__com ) .WhatsApp:: +1 ( 270 ) 244 1490.”

Helpful Report

Posted 13 hours ago

“In my opinion it is a garbage website. Any negative reviews automatically get removed, while positive reviews get posted. Clearly it's meant to promote companies. I have also read that that companies pay good money to get positive reviews on the website, which is a clear conflict of interest. You can also tell that many of the reviewers are what is 'Invited', meaning the vendor invites people to post positive reviews. I have no way of knowing if these people were actually paid money, but I suspect many of them were, because many of these reviews are written in broken English and probably come from overseas countries where they pay them a small amount of money for a positive review. This is one of the least trustworthy websites, despite the name.”

Helpful Report

Posted 1 day ago

“I reviewed a few companies on this website in the past, they were all positive reviews and never got problems with the company. A few days ago, I reviewed a company negatively, as consequence Truspilot sent me an email to confirm my identity, and asked for my phone number as well. If it was was a guy, I would call him a stalker, but I think the company tried to pressure people when they review negatively. It reminded me that people tend to conform under any kind of social pressure. That's not my thinking, it's been tested by an experiment called "Asch Conformity". I am not going to use this website anymore.”

Helpful Report

Posted 1 day ago

“I get most of my reviews refused (flagged), although I have put reference numbers on. I will not be using it again to see reviews as it seems many reviews seem fake - (online chatter).”

Helpful Report

Posted 1 day ago

“Two travel companies, working in “partnership”, left me in a very serious situation in the middle of a foreign city. When I wrote a review of them on Trustpilot, including a fully substantiated account of what happened, it was rejected by their algorithm. I asked them to explain what part of my review broke their rules but they just said, “To protect the integrity of our platform, unfortunately, we cannot give you specific details about why your review has been removed.” It didn’t seem to worry them that they were impugning my integrity by basically calling me a liar. Several emails later, they suggested, “… if you’d like to write a new review about your experience … you’re welcome to do so”!! How exactly I am supposed to write a new “acceptable” review which they will publish, if they won’t tell me what was wrong the original “unacceptable” review?!! I no longer have any trust in Trustpilot. Their algorithm is obviously flawed and they don’t back it up with trustworthy human input. Most of the emails I received were signed by different people but all using the same scripted replies. Not one of them responded to the documentation I provided which authenticated my claims. I have experience of working as an investigator of complaints so I know exactly how badly Trustpilot handled this.”

Helpful Report

Posted 2 days ago

“A failed investment left me $73,000 in debt, but thanks to Recoeso.com’s prompt and professional help, I recovered my funds and regained financial stability.”

Helpful Report

Posted 3 days ago

“I know many thing could have gone wrong this past few days investing online and getting scammed. I was also in your shoes when I invested into a fake binary option where I got scammed of $3000 of BTC but thanks to the help of cry Olivercompanyexpert 505 @ gmail. Com They assisted me in recovering back my scammed BTC. I initially didn’t trust them but I was referred by a friend who I trust well. I was able to get my refund within the space of two weeks. Thanks to Mrs Oliver for help, reach her on WhatsApp +44 74 38 6 87 2 36”

Helpful Report

Posted 3 days ago

“Had een review geschreven door beoordeelt werd als zijnde dat ik het product niet had gekocht, zelfs na het opsturen van de nota werd de review niet geplaatst. Trustpilot is daarmee zelf niet te vertrouwen...”

Helpful Report

Posted 3 days ago

“I left a review on a business, based on research that was publicly verifiable. As I did not purchase from the company, I left a 5 star rating, but honest feedback in the detail, which pointed out all the reasons why I chose not to use the company. Trust pilot removed my review asking for evidence of purchase. I did not feel this was fair, as I felt my research was valuable to consumers and therefore important enough to share to allow others to make purchasing decisions.”

Helpful Report

Posted 4 days ago

“Trustpilot want proof of my bad experience with one of the companies and want screenshot. I have them, but I cannot send them like their server block everything with attachment through email. WTF!? Like, really!?”

Helpful Report

Posted 6 days ago

“They are paid by companies like DPD UK to remove bad reviews. Trustpilot's income is effectively a protection racket. Those that pay, like DPD UK, have bad reviews removed after a few days. Look at all their reviews from the last few days then look at their overall score. It's all fake. Trustpilot will ask for a reference number to verify your review, then ignore it and remove the bad review anyway. It's a fake protection racket that inflates the ratings of the most crooked companies out there. Companies like DPD UK.”

Helpful Report

Posted 1 week ago

“Pile of horse manure my reviews get removed and that's not the first time they think people have time to keep verifying purchase over and over again they a dumb robot to send and verify purchases. My advice don't put customers through this stress where they have written a long review avoid trust pilot”

Helpful Report

Posted 1 week ago

“They are dishonest with their ratings. Cash app has 4.3 out of 5, but 50% of their reviews are 1 out of 5... liars.”

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Posted 1 week ago

“They reduce your business' score unless you pay them. We use an alternative platform to encourage customers to leave us reviews (good or bad). Trustpilot's scoring is not solely based on the star ratings but on how many reviews you have with them, how recent they are and how much you encourage customers to review your business THROUGH THEM. This essentially means you get marked down unless you pay to use their service and feature them on your website!”

Helpful Report

Posted 1 week ago

“the company that protects me from fake companies is already starting to support them”

Helpful Report

Posted 1 week ago

“After losing over $70,500 to an online scam, I felt completely hopeless and unsure of how to recover my money. Thankfully, I was referred to Oliver company expert and they truly came through for me. Their team was professional, responsive, and walked me through every step of the process. They kept me informed and worked diligently to recover my funds. If you’re in a similar situation, you can reach out to them: 𝔼𝕞𝕒𝕚𝕝: Olivercompanyexpert505 @𝕘𝕞𝕒𝕚𝕝 .𝕔𝕠𝕞 I’m so grateful for their help and highly recommend their services.”

Helpful Report

Posted 2 weeks ago

“I am a victim, few months ago I made some financial mistakes by investing in this wrong crypto currency broker. Their promises were so real that was why I fell for it, but it did not work out as I thought it would cause it was all a huge scam coming to my realization. But I did not give in neither did I give up on my quest to get my funds back to me, till I was recommended to contact TheresachinRecovery INC I will always be grateful to them. They are an amazing recovery team that helped me recover a whopping sum of 707,000.00$ from this fake broker online. My advice to everyone reading this is to hire a recovery firm like TheresachinRecovery INC who consist of private investigators and ethical hackers equipped to help you recover your funds back from any pundit online. They also help in recovering any sort of recovery you can think of that has to do with stolen funds expeditiously. You can reach them via email: t h e r e s a c h i n 1 2 1 2 @ g m a i l . c o m Call/WhatsApp: + 1 4 3 5 5 0 0 8 3 0 4. Their charges are fair. You can thank me later.”

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Posted 2 weeks ago

“Trustpilot have zero tolerance. Trustpilot have crucified and murdered millions of Christians and innocent people on the cross for telling the truth. 🤔😠🧐😠🤔”

Helpful Report

Posted 2 weeks ago

“Trustpilot is selling feedbacks. You can pay to them to delete really negative feedback. They charge £120 for deleting feedback from those account.”

Helpful Report

Posted 2 weeks ago

“I would give no stars if I could. Trustpilot must be the least reliable service around simply because customers would primarily use it to complain. Very few customers log on to actually praise a business. They take good service for granted. It’s mostly - rightly or wrongly - disappointed clients who post reviews online, oftentime to get their own back. What’s more, unlike Google reviews, Trust pilot do not care whether the review is genuine or not. They will not entertain complaints from businesses who have been unjustifiably denigrated. Trust Pilot are just out there to prove their worth. It’s a useless if not damaging service.”

Helpful Report

Posted 2 weeks ago

Trustpilot is rated 1.4 based on 2,559 reviews