Trustpilot Reviews

1.3 Rating 2,504 Reviews
7 %
of reviewers recommend Trustpilot
1.3
Based on 2,504 reviews
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Trustpilot 5 star review on 28th February 2024
Muhammad Rehan
Trustpilot 1 star review on 21st February 2024
HMRC
Trustpilot 5 star review on 14th February 2024
Muhammad Nadeem
Trustpilot 1 star review on 11th February 2024
Anonymous
Trustpilot 1 star review on 6th February 2024
Beverley Smith
Trustpilot 2 star review on 31st January 2024
Timothy Haney
Trustpilot 2 star review on 31st January 2024
Timothy Haney
51
Anonymous
Anonymous  // 01/01/2019
If your looking for a true opinion, Trustpilot can not be trusted. Horrible is a cyclopean upgrade regarding Do Not Trustpilot.
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Posted 12 hours ago
It's clear trustpilot is a platform being paid by scam companies to keep good fake reviews and remove reviews that are saying the truth. A reminder. 4 years ago we were scammed by a company with reviews on trustpilot. Upon writing how we were scammed,trustpilot removed that review. Only to learn from our lawyer and police that the so called company had scammed so many people yet trust pilot were removing any reviews that tried to depict the truth about the scam company. In simple. Trust pilot is a platform that supports and protects scam companies. I wonder how much they get paid to remove the "honest bad reviews" while promoting fake "good reviews.and more people will become victims of those companies being supported by trustpilot
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Posted 1 day ago
Hi there, we would consider ourselves long serving reviewers that have always tried our best to look out for the consumer. We aren't affiliated with any form of institution, body or corporation, we're simply serial renovators that have spent an awful lot of our time and money purchasing products online and aim to look out for people like us as well as rely on the experience of others when dealing with new suppliers. Over the years we have seen trust pilot crash from being a useful resource to becoming a negative force that promotes scammers and hides the voices of those who seek to help the consumer. They are a reviews for money service that actively supports known scammers. The idea that they providing Trusted reviews is, quote frankly, a disgrace. We hope that they are investigated, shut down and a replaced by an institution that genuinely represents the consumer.
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Posted 1 day ago
Trustpilot is a reviews website that supports lots of frudlent websites & should not be trusted by it name
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Posted 1 day ago
This site is a joke now. I reviewed an awful company that had many other people complaining about their service as it was awful. less than a day later, they email me demanding to know who I dealt with, when I dealt with them, where, digital proof and all kinds of demands before they remove it. I assume the company told them too and there is a reason they are willing to do this, one that probably compromises the integrity of other reviews.
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Posted 1 day ago
Trustpilot keep deleting our positive reviews but they never delete the negative reviews. They claim that the positive reviews are fake, despite us providing evidence that the customer has been using our services for four years and has placed more than 160 orders with us. We've submitted screenshots of the tickets where we asked the customer to give us a review, along with screenshots of his orders and payment,essentially, everything. They still insist that the review is fake, even though the customer has been a paying client for four years.
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Posted 1 day ago
Take down 1 star reviews scam company
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Posted 2 days ago
Trustpilot are totally "untrustworthy" they purposely obstruct any negative reviews despite being supplied with evidence. I recently had two very bad experiences with two seperate traders and posted 100% factual reviews with supporting evidence but had them removed once the traders complained. Trustpilot then just send repeated generic replies to my queries asking why it had been removed. They use the same text in every response so they either stick to a script or its a computer replying. They have no credibility as far as I'm concerned. They are heavily biased in favour of their fee paying clients and are not the neutral fair platform they claim to be.
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Posted 2 days ago
It's a paid platform which will remove any negative review for the businesses which are their paid subscribers. They charge for publishing positive reviews and removing the negative one's. Most unauthentic platform.
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Posted 3 days ago
I left a negative review of a company who has continued to complain to Trustpilot about it. Trustpilot reached out for me and I sent them proof that I was a customer of this company. They accepted it and verified my review. 2 weeks later. They have had another complaint through, and I have to go through the exact same verification process all over again. Utterly stupid, pointless, corrupt company that allows companies to harass reviewers.
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Posted 4 days ago
I've wrote numerous reviews and feel angry and very disappointed that 2 very negative reviews I did recently have been taken down. I gave the companies insurance ref and job number . Certainly don't trust " trustpilot" any more .
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Posted 6 days ago
Extremely disappointed with Trustpilot for allowing fraudulent companies to prey on innocent consumers. I paid for a service that was never delivered, and when I tried to leave an honest review on Trustpilot, it was removed without explanation. It's clear that Trustpilot cares more about protecting its bottom line than protecting consumers from scams. I will never trust this website again, and I urge others to beware of its deceptive practices. Trustpilot is a sham that prioritizes profit over people. Shame on them!
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Posted 1 week ago
This company needs to be investigated as they are PAID BY BUSINESS’S TO CONTROL THE AMOUNT OF NEGATIVE FEEDBACK THEY RECEIVE. THE MORE THEY PAY THE BETTER THE SERVICE THEY RECEIVE. Vinted allow Trustpilot to control the amount of negative feedback they receive. Trustpilot have removed ALL of my feedbacks for Vinted even after evidence of my experience was provided via email which they ignored when sending by email. WHY REQUEST EVIDENCE THEN?!! I then tried writing another review which I received an email to say it was published then later I got an email to say it was removed as it was flagged up not to be genuine. Even after providing screenshots from the Vinted app they rejected it as it did not show a ‘domain url’ and my full name. ARE YOU THICK TRUSTPILOT?! Majority use an app and everyone uses something called a USERNAME not their full name. The screen shot with their logo and messages to me ARE SUFFICIENT EVIDENCE. But it is obvious they will try any excuse/tactic to not publish a negative review for Vinted but if you look at Vinted 5 star reviews, 99.9% are FAKE. I will also mention that all my previous reviews for other companies were published… DODGY? THIS IS FOWL PLAY. I would not believe 90% + of positive feedbacks on this site as there are 1000’s that are FAKE.
Trustpilot 1 star review on 21st February 2024
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Posted 1 week ago
They help scammers scam people and remove genuine feedback
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Posted 1 week ago
HORRIBLE , BIASED, UNFAIR AND USELESS PLATFORMM to both , leave or receive reviews - it is EVERYTHING BUT TRUST !!
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Posted 1 week ago
They delete honest ratings. They help scammers last long. I think you can buy good Reviews and if you pay they will delete all Bad Reviews about your firm. THEY NOT TRUST WORTHY
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Posted 1 week ago
Trustpilot are now seemingly removing genuine reviews, I provided genuine proof re review and they just ignored and did nothing. Is this because they are actively trying to stop bad reviews I wonder?.
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Posted 1 week ago
Scammers. Received threatening messages from Trustpilot from the 19th of January to the 15th of February 2024. That clarified as harassments as well. Threatening to take down my reviews for no absolute reason. I'm going to report this also on them for harassing me. Very bad experience that I have ever had from the Trustpilot team.
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Posted 2 weeks ago
Dishonest staff that don't even understand their own policies. They seem fine with allowing fake reviews to be kept up as well as completely false accusations to be posted.
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Posted 2 weeks ago
They take off honest reviews because you keep getting fed up of answering companies to get in touch with you and they don't. Trust pilot they look after people who keep paying them to be added to their site.
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Posted 2 weeks ago
Trustpilot is rated 1.3 based on 2,504 reviews