Trustpilot Reviews

1.28 Rating 1,167 Reviews
7 %
of reviewers recommend Trustpilot
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Posted 1 month ago
After two long years of trying to convince Trustpilot to realise a company was manufacturing/purchasing/faking reviews it has finally put up the yellow marker on the companies website. I have to say that I now believe Trustpilot are working to combat online fraud and thank them for this one small step. I will of course continue to watch the particular website as I don’t believe the yellow marker will stop them from bending the truth when it comes to reviews. Thank you Trustpilot. Please stay vigilant with this company!
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Posted 1 year ago
That's Really funny to find reviews companies (trustpilot) review
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Posted 1 year ago
It can be good going on trust pilot but sometimes when I put in genuine reviews for companies they don't get sent and put on. There was a few times when I put reviews on for me to get an email to say you put in fake reviews and fake name etc when I certainly haven't done this. It's beyond awful to judge another person like the same yes some people do put fake reviews on but not all do and to be falsely accused in doing this it's beyond hurtful and makes me not to put genuine reviews on all my reviews are 100% genuine
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Posted 1 year ago
I was happy with trustpoilet until I had a review that I made to shearings coaches removed and taken off I don't know why it wasn't a bad review nor did I put up a fake review all I did was to write a genuine honest review
1 Helpful Report
Posted 2 years ago
Using Trustpilot enabled me to get a full refund on a purchase that never arrived from a scrupulous online business with an appalling rating on their website, however my review was initially removed because I had used the word "fraud" in my review, but after complaining to Trustpilot, the review was reinstated after I had amended my review. For this reason, I must give Trustpilot some credit, however they are clearly on the side of the businesses being reviewed and for that reason I do not fully trust their website.
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Posted 2 years ago
Overall I have reasonable confidence in this site, however I have had several 'run ins' with their so called compliance team and their odd vetting process. It appears they like a little 'vetted' honesty but not certainly not complete honesty. For example I reviewed Espares and mentioned that Partmaster was the same company and gave the same dire service. They refused to list the review as I had 'contravened their rules' or some nonsense. I had to send them links to Companies House and director's details to prove it! The latest concerned 3 recent visits to Kwikfit. I mentioned they said that all 3 cars needed tracking after the tyres were replaced, despite none of the tyres wearing unevenly. I felt it was a up selling practice for their tracking service and not actually a necessity. Again rejected without explanation. I fully understand there will be fake or malicious reviews but it appears they are being over zealous and lacking some simple common sense.
1 Helpful Report
Posted 2 years ago
Trustpilot is rated 1.28 based on 1,167 reviews