Trustpilot Reviews

Name: Trustpilot
Rating: 1.37

1.4 Rating 2,713 Reviews

8 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,713 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 18th August 2024

Trustpilot 1 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

““The app is rubbish; I wanted to clear all reviews and start anew but the ‘clear all’ link does not work. The app needs to be more proactive.””

Helpful Report

Posted 2 months ago

“This is a corrupt criminal organisation it’s in cahoots with James Gibb to remove negative reviews they say i cannot be verified as a true review even after sending three years invoices and receipts with my name and address”

Helpful Report

Posted 2 months ago

“They censor reviews for companies that pay for an account, it doesn’t matter how much evidence you provide to back up your review - it’s a scam.”

Helpful Report

Posted 2 months ago

“They allow poor business to keep flagging genuine reviews as false / harm full / non compliant. I reviewed a poor hosting company, they company first flagged my review as fake. I provided evidence even though the owner was very aggressive and made veiled threats. My review was restored. The company then flag my review as harm full, after a review Trustpilot decided it was not harm full. A few weeks went passed and again my review was flagged as fake. I contacted Trustpilot stating I had already provided several items of proof. Yep you've guessed it.... A few weeks later my review was tagged a harm full again, but this time my account has been terminated. I tried contacting Trustpilot for an explanation but so far they have ghosted my”

Helpful Report

Posted 2 months ago

“"Trust"pilot deleted 2 times my review avout 2 differents companies because my reviews was "suspicious" for them. They didn't ask me to clarify (with invoices, mails etc..) they just deleted my reviews when the companies ask them to do it.”

Trustpilot 1 star review on 16th June 2024

Helpful Report

Posted 2 months ago

“Any review I've ever written there was censored and removed. Even when I send evidence, like a copy of the County court judgement I got against Lambeth Council, they ignore me. Hoodwinkers that they are. Trustpilot has no credibility whatsoever. It's a laughing stick. There are phishing scams and spam posted there as "reviews" and they stay up, but my genuine reviews get banned. Ef you Trustpilot. Hope your website catches a terminal bug.”

Helpful Report

Posted 2 months ago

“Absolute joke, they censor any review I post without a substantive reason. Then when I provide evidence, they don't respond. A failing platform with no credibility whatsoever.”

Helpful Report

Posted 2 months ago

“I'm in a different boat and currently battling or duking it with trustpilot. I just reported them to the authorities about this hostage type of stuff doing business. Long story short; I got a -1 review from someone who i did not do business with. The same reviewer left a -1 for another company with almost an identical name. In his review he states never to have recieved the product, blabla, but i don't run a webshop obviously. So i start reporting, 14 business days pass, all i get are AI responses, a judgement in that the "review seems ok and is not breaking rules" - i request additional documents - nothing. Not one response from the reviewer. I write to trustpilot in a nutshell that, the review is based on a non existing experience, and likely for another company other then me. They just leave it on there, lol. I'm starting to think this is the typical hostage, hijack stuff to grapple business owners to go for the paid packages in where such reviews would be removed. It's such a crooked, messed up company with zero morals other then their engagement on THEIR platform. People need to report trustpilot to authorities or at least organisations that can deal or battle with these.”

Helpful Report

Posted 2 months ago

“Wrote a review was asked for documents to support sent them and trustpilot blanked me lost or ignored private documents and took down innocent honest review 🤣”

Helpful Report

Posted 2 months ago

“In fact, we have been deceived by this site, it's the worst review site Reviews that are based on credibility and experience, deleted by the site and forged reviews on which the site depends, and therefore I am sure now that this site does not have credibility in its reviews and may not exceed 30 % confidence so I announced leaving dependency on this site in the reviews and moving to other authentic sites, thanks For the sake of providing the opportunity to express the facts”

Helpful Report

Posted 2 months ago

“...your review has been removed They delete my Good ratings because their system thinks its suspicious. Now they want me to upload Documents to verify. Scampilot.”

Helpful Report

Posted 2 months ago

“The RACIST SCUM remove all my reviews. And also susupend all my accounts. The RACISTS do NOT like people speaking the TRUTH, and posting genuine reviews.”

Trustpilot 1 star review on 10th June 2024

Helpful Report

Posted 2 months ago

“I posted a 1 star review based on a legitimate experience with a company that blatantly scammed me. Trustpilot emailed me that my review was removed due false information. My review captured information relating to what the company offers, and how none of what they deliver is legit or what is offered. I had chat transcripts, credit card company print outs, screenshots of product offered vs delivered, etc. Yet there are several 5 star reviews that are so painfully obvious they’re not from real clients posted on this company’s Trustpilot account. This is clearly a site for scammers & not a site for the consumer.”

Helpful Report

Posted 2 months ago

“I have had a bad experience with last minute.com I shall never use them ever again badly let me down with flights/ flight but on the website they offer flights but cannot provide flights I have over a month for me to My reference number is 2655089985 (NEVER EVER BOOK WITH THESE RUBBISH COMPANY.... get a flight they take money let you down 👎”

Helpful Report

Posted 2 months ago

“One of the Best trading platforms with the best account managers with proper risk management and almost no chances of losing the money”

Helpful Report

Posted 2 months ago

“The app is rubbish; I wanted to clear all reviews and start anew but the ‘clear all’ link does not work. The app needs to be more proactive.”

Helpful Report

Posted 2 months ago

“Completely biased towards their paying customers. What's the point?”

Helpful Report

Posted 3 months ago

“Muy mal servicio. Unos costes altísimos por el servicio premium con reviews. No merece la pena en ningún caso. La mejora en SEO no es sustancial. Procura mejor posicionamiento el linkbuilding que contrates con esos 600€ al trimestre. Además muy mal trato. Cuando tienes un problema con los pagos de facturas te bloquean el servicio y te obligan a pagar la factura apelando al contrato anual sin ofrecer algún beneficio como devolver el tiempo que no has disfrutado del servicio por el bloqueo. Una auténtica extorsión.”

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Posted 3 months ago

“I won't trust "trust"pilot at all. They remove negative reviews for business who pay them. What a joke”

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Posted 3 months ago

“That’s the original review I left for MCluck and every time I put a negative review to them they remove it. That’s not being transparent, they probably getting paid to remove negative reviews and just leave the 5 star Review removed A BIG NOOO I thought this place was going to get better by the day, but after my first and last redemption things haven’t change a bit, still having nasty agents and still asking for information that has been provided before….. don’t spend your money on this site,, go play Luckyland or Modo.. not profesional at all. I will not be going back”

Trustpilot 1 star review on 4th June 2024

Helpful Report

Posted 3 months ago

Trustpilot is rated 1.4 based on 2,713 reviews