Trustpilot Reviews

Name: Trustpilot
Rating: 1.44

1.4 Rating 2,915 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,915 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 15th November 2025

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trustpilot Is a Complete Scam Platform Trustpilot has been one of the worst experiences I’ve had as a business owner. They let anonymous users post fake reviews with zero verification, and when you flag them, nothing happens. You just get automated emails and a copy-paste response while the damage to your brand remains. The entire system is built to squeeze money from businesses. They offer overpriced plans that promise “support,” but even paying customers are ignored. Meanwhile, they’re happy to leave up false, abusive reviews from people who were never even customers. To make things worse, Trustpilot clearly boosts their own reputation by posting fake five-star reviews on their own company page. If they didn’t manipulate it, they’d be rated one star like they should be. This is not a neutral platform. It’s a for-profit scam that punishes real businesses and rewards trolls. Stay far away.”