This site is toxic for businesses. They do not confirm if the customers are real, and they allow 1 star reviews to be left multiple times by the same people. When you challenge any of the bad reviews nothing is ever done. It's the most infuriating site ever, customers can state anything they like - call companies - liars, lazy, fake, don't trust them, they are not real, they steal your money .... when you appeal this with actual evidence like dispatch dates etc.. they say and I quote: ' While you might consider the language to be negative, this needs to be differentiated from being defamatory.' Seriously???? The world can be a nasty place and sites like this feed of of the negativity.