I have written two reviews before on Trust Pilot about my experience on Psychic Sofa and also Spareroom. Both companies had my reviews removed. Trust Pilot told me they need proof I purchased a Psychic reading on Psychic Sofa. That wasn't good enough they then sent an email saying they needed a search engine photo that I actually used Psychic Sofa. I didn't see the email in time and had 3 days to reply or they will remove my review. They removed it. As far as I'm concerned Trust Pilot shouldn't even be called Trust Pilot it is a scam crook of a company robbing honest customers of a place they can speak their truth. To prevent new customers from being scammed by a company. It really isn't fair. I hope one day the law steps in to put a stop to this evil corrupt company. If you want to leave a review on a company I recommend a website called Site Jabber link: sitejabber.com I left my review on there after I complained Spareroom had my review taken down on Trust Pilot, and re-posting my original review on Site Jabber. Trust Pilot responded to my review on there and I bet they were annoyed lol when Site Jabber had my back if they tried to get it removed on there too.