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Anonymous
A fraudulent 3rd party review platform. Left a genuine review follow a bad experience I had with an online store. 4 times in one year trust pilot emailed to say unless I could provide evidence of being a customer of said online shop my review would be removed. I provided this of course on the first time and the second. On the third time around I made the point this has already been provided twice and that they should reference their records. Upon hearing from them again for a fourth time I had completely lost hope and did not respond. A couple of weeks later my review had been removed. As a customer I should not have to go to such effort to keep a legitimate review online. I would never use or trust anything about trust pilot again. The whole system is rigged for the retailers not at all for the customers. Untrustworthy more like.
2 years ago
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Trustpilot has a 1.4 average rating from 2,658 reviews