Shocking company. Allows fake or outrageous claims from "customers" to force a company to refund them in return for removing their reviews. And as a company owner the only way to deal with these is to pay an extortionate monthly amount to own the page and flag suspicious reviews (which they then leave anyway). This is a sham company forcing companies to subscribe to their service and allows anyone to write anything they like. We even have a live review personally insulting a picture of one of our employees on our website and even then Trustpilot won't remove it - it should be illegal!