Trustpilot deleted my review pointing out that a company was using a fake Trustpilot TrustScore and a fake Trustpilot review count as well as fake Trustpilot reviews on their website. The company has no 5 star reviews on Trustpilot, they have ALL 1 Star reviews, yet their website is full of 5 star Trustpilot reviews - so these are obviously fake. Their website says TrustScore 4.7 from 8398 - the actual figures on Trustpilot are 1.6 from 21 reviews. (As an aside, interesting how 21 one star reviews gives a TrustScore of 1.6 rather than 1.0 - given that you would assume it's based on an average and nobody gave more than 1 as all 21 reviews are one star reviews. ) Anyway TLDR - Trustpilot deleted my genuine review because it pointed out that a company was using a fake Trustpilot TrustScore and fake review count. You think they would have an issue with the company abusing their brand name and consumers in this way rather than with the person pointing this out - but I guess not. P.S. The same company UAB Commerce Core are using a fake Trustpilot TrustScore and review count on at least a dozen websites - when I alerted Trustpilot to this via Twitter they said I should report it (12 times presumably) using their online whistleblower form. Why? I already alerted them and provided multiple screenshots as proof - why should I spend more of my time doing their job for them for free!
4 months ago
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