We are a business in healthcare industry. Our patients wrote reviews after all the treatment processes completed in the Clinic. Trustpilot removed all of them because of their policy. I respect. Now we started to invite patients by e-mail when they go back to their country. I read negative reviews about Trustpilot in this website. I'm surprised. Because we have absolutely different experience. They are very keen to check if the review is genuine. They do not remove negative reviews even though we told TrustPilot there is an unfair evaluation from the patient side. They advised us to write our own arguments.