TRUST PILOT _ WHAT A JOKE !! DO NOT USE !! FACT !!
I have a successful online store that averages 9.2 out of 10 for service - 5 years in this space , sell in Australia and on amazon USA - Actual verified reviews - No gifts , No coercion, Real reviews !!
Trust pilot over charge - Under deliver - DO not tell you the truth - Do not reply to emails -
What do they do well ? NOTHING !!
I had an account manager who always chose to have a day off or it was a holiday when we had our monthly review - Ive spoken to her Twice in 10 months ? She was actually a nice girl who was overworked - I hear she has gone - but who would know I havent heard from her in 6 months !!
They lied about the contract I had agreed to - I flew to Melbourne to confront them over my credit card being charged extra - Chased them for answers for a month - had my lawyer involved - they made a comment 4 weeks later ?? They replied - You signed the contract !!
Never stated the full facts - Even when there salesman who has now left , stated that he had sold me something different to what was in the contract .. Lesson learnt - read everything !!
How Ironic - They are claiming to be the premium review site worldwide and they average 1 star :) How funny !!
My advice
Use Trust Spot !!!
7 years ago
Trustpilot has a
1.5
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