Trustpilot would not accept my genuine bad review of a gas company I called out in emergency because they said they could not accept thr revies without evidence. I provided the reference number of the job I booked in and date and time of call out. They still would not accept it. The gas company did not turn up and my review was bad. Therefore it’s likely other bad reviews are not included on the trustpilot rating system. They are excluding bad reviews and therefore making companies seem better than they are. I would not trust their rating system.
6 years ago
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