I have reported a couple of companies (and specifically numerous suspect reviews) which appear to be fraudulently using fake review services but Trustpilot have done nothing about it so the site is plagued with obviously fake reviews. I also had a review of mine reported by the company I was reviewing which does not appear to breach any of the guidelines and yet a month later they are still reviewing it (therefore my review is not live). It's a no brainer that this company is biased towards paying companies rather than honest reviewers. An entirely morally-vacant company.