This company is no longer credible as a forum for objective consumer reviews. I wrote a polite, honest and fair review about a company that I have shopped with for almost 20 years and they decided not to publish the review on the grounds that their system had picked it up as not genuine. I queried this and questioned why they hadn't asked me for evidence - their response - silence.
It's very easy for a company to self sabotage and become out of touch. The whole point of a review site is to be objective and reviews give a consumer a space to be objective in their praise or criticism of their experience. Needless to say I will not be using the site or relying on their reviews as you have to wonder which ones have been allowed through. The platform is no longer fit for purpose.
5 years ago
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